Exchange Policy
At WearAsia, customer satisfaction is important to us.
Exchange Eligibility
Due to hygiene and safety reasons, underwear, vests, and socks can only be exchanged if:
- You received the wrong item or size.
- The product is damaged or defective upon delivery.
- The item is unused, unwashed, and in its original packaging.
Exchange Request Period
You can request an exchange within 7 days of delivery.
Exchange Process
- Contact us on WhatsApp.
- Share your order number and product photos if required.
- Our team will guide you through the exchange process.
Delivery Charges
- Customers are responsible for exchange shipping charges.
- If WearAsia sent a damaged, defective, or incorrect product, we will cover all exchange-related delivery costs.
Important Notes
- Used, worn, or washed products cannot be exchanged.
- Products without original packaging are not eligible for exchange.
- Sale items are not eligible for exchange unless received damaged or incorrect.